General servicing
Routine care that keeps airflow steady and energy use in check.
- Filter wash and coil wipe-down
- Drain line flush
- Fan and louvre check
Home aircon servicing
Cooler rooms, quieter units, cleaner air.
Sage Thread services, deep cleans and repairs home air conditioners. Every visit is careful, tidy and explained in plain words.
- Wall-mounted & multi-split
- Dust sheets every visit
- Clear findings before any repair
Services
Three ways we look after your aircon
Pick the visit that fits how your unit is behaving. If you're unsure, tell us the symptoms and we'll suggest one.
Chemical deep clean
A thorough clean for units with odours, mould or heavy build-up.
- Coil and blower chemical wash
- Drain tray treatment
- Post-clean airflow check
Repair & diagnosis
For units that won't cool, leak, trip or make unusual noises.
- Fault finding with plain findings
- Gas level and pressure check
- Options explained before work
Signs it's time
Your unit usually tells you first
Catching these early often means a simple service instead of a bigger repair.
- Weak airflowThe fan runs, but the room takes longer to cool.
- Musty smellA damp odour when the unit starts, often from the coil or drain tray.
- Water drippingDrops along the wall or from the indoor unit usually mean a blocked drain.
- New noisesRattling, clicking or buzzing that wasn't there before.
How a visit works
A calm, predictable visit
You'll know what's happening at every step, and your home is left the way we found it.
Tell us about your units
Send a short enquiry with the type, how many units you have, and what you've noticed.
Confirm a time
We reply to agree a day window that suits you and the visit type.
Careful service
We lay dust sheets and work unit by unit, checking airflow before and after.
Plain-word findings
You get a short summary of what we did and anything worth watching.
Care plans
Keep cooling on schedule
Regular visits, booked ahead, so servicing doesn't slip down the list.
Seasonal Care
For homes that lean on cooling in the warmer months.
- Service visits timed before and after peak season
- Filter wash, drain flush and airflow check
- Reminder before each visit is due
Year-round Care
For homes where the aircon runs most days of the year.
- Regular servicing spread across the year
- A chemical deep clean included in each plan cycle
- Priority when booking a repair visit
Our approach
Neat work, honest advice
We treat your home and your unit with the same care, and we only recommend work that's actually needed.
- Tidy from start to finishDust sheets down, water and debris cleared before we leave.
- Findings before fixesIf a repair is needed, we explain the options and wait for your go-ahead.
- No pressure upsellingA simple service stays a simple service.
FAQ
Before you book
How often should my aircon be serviced?
It depends on how much you use it. Units that run daily benefit from more frequent general servicing. Lighter use can be spaced further apart. Tell us your routine and we'll suggest a rhythm.
What's the difference between a general service and a deep clean?
A general service covers filters, coils and drains for routine upkeep. A chemical deep clean goes further, washing the coil and blower to clear stubborn build-up, odours and mould.
Do I need to be home during the visit?
Someone needs to let us in and point out the units. After that you're free to carry on with your day, and we'll walk you through the findings at the end.
Which types of units do you work on?
We look after wall-mounted split and multi-split systems in homes. If you have a different setup, mention it in your enquiry and we'll let you know.
What should I prepare before you arrive?
Clear a little space under each indoor unit and move fragile items nearby. We'll bring the dust sheets.
Book a service
Tell us about your aircon
Share a few details and we'll reply to confirm the right visit and a day window that works for you.
- One short form, no account needed
- We confirm details before anything is booked
- Not sure which service? Choose "Not sure yet"